Last Updated: September 3, 2026

Your satisfaction is our top priority at Nowfoodsstore. If you are not completely satisfied with your purchase, we are here to help. This Return & Refund Policy explains your rights and obligations when returning products purchased through our website.

Return Window

You have 30 calendar days from the date of delivery to initiate a return. Return requests received after this period will not be accepted.

Eligibility Criteria for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused and in the same condition as when you received it.
  • The product must be in its original packaging, with all seals, labels, and accessories intact.
  • The return is due to one of the following reasons: defective product, damage during shipping, incorrect item received, or change of mind (change-of-mind returns are accepted provided the product is unopened and in resalable condition).

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been opened, used, or partially consumed (unless defective).
  • Products with broken or missing seals.
  • Perishable goods or items with an expiration date that have been compromised.
  • Products marked as “Final Sale” or “Non-Returnable” at the time of purchase.

How to Initiate a Return

To start the return process, please follow these steps:

  1. Contact our customer service team at info@nowfoodsstore.lol or call +1 330-647-9614 to request a Return Merchandise Authorization (RMA) number.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Once your return request is approved, you will receive instructions on how to send the product back to us.
  4. Pack the product securely in its original packaging, include your RMA number, and ship it to the following address:

Nowfoodsstore Returns
9997 North Ashington St
Garrettsville, OH 44231
United States

Return Shipping Costs

We offer free return shipping for all eligible returns. A prepaid return shipping label will be provided upon approval of your return request.

Restocking Fees

We do not charge any restocking fees. You will receive a full refund of the purchase price for eligible returned items.

Refund Processing

Once we receive your returned package, please allow 1–2 business days for our team to inspect the item and process your refund. Refunds will be issued to the original payment method used for the purchase.

Please note that the time it takes for the refund to appear in your account depends on your bank or payment provider. It may take an additional 7–10 business days for the refund to be reflected in your statement after we have processed it.

Refund Amount

Refunds include the full purchase price of the returned item(s). Original shipping charges (if any) are non-refundable unless the return is due to our error (e.g., wrong or defective item sent).

Exchanges

If you need to exchange an item for a different size, color, or variant, please contact us to arrange the exchange. Exchanges are subject to product availability. If the requested replacement is not available, a full refund will be issued instead.

Contact Us

If you have any questions about our return process, please don‘t hesitate to contact us:

  • Email: info@nowfoodsstore.lol
  • Phone: +1 330-647-9614
  • Address: 9997 North Ashington St, Garrettsville, OH 44231, United States
  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM ET